Frequently Asked Questions - Chicago - The Art of Banksy

FREQUENTLY ASKED QUESTIONS

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Operations

Entrance
The front entrance is accessible. It is on the same level as the sidewalk, at street level.
Exhibit
Our exhibit is located on the 4th floor, which is wheelchair accessible, and has an elevator available to move between floors. Our VIP lounge area is located on the 3rd floor, which is also accessible via elevator. An attendant will be on site to assist.
Washrooms
Restrooms are located on the 4th floor (where the exhibit is located).
Sensory
Part of the experience is the music, which can at times be loud. This may cause discomfort for people with sensitive hearing. Earplugs are available upon request.
Mobility Aids
Wheelchairs, walkers, and scooters are all permitted. [We presently do not have any mobility aids available for rent onsite.]
Service Animals
Service animals are permitted, but please be advised that the volume and visuals may be uncomfortable for animals.

September 13th – October 31st
Monday | Closed
Tuesday | 1 PM – 9 PM
Wednesday | 1 PM – 9 PM
Thursday | 1 PM – 9 PM
Friday | 10 AM – 9 PM
Saturday | 10 AM – 9 PM
Sunday | 10 AM – 9 PM

The last entry is 40 minutes prior to the close time stated below. Late arrivals will not be permitted entry. Fees may apply if you need to reschedule. Hours of operations are subject to change.

Location

The Art Of Banksy is located at 360 North State Street. Chicago, IL 60654. Patrons may enter through the glass doors on State Street.

Parking

The exhibit does not have dedicated onsite parking but there are a number of public parking lots nearby.

400 N State St Parking  (NAVIGATE HERE)
Please obtain a ticket upon entry to the parking garage for validation. Validation can be purchased at the box office for $20 / 8 hr window.
350 ft – 1 min walking to the venue

Transit

The CTA stops within walking distance of the venue are:

State/Lake – 0.3 miles north
Brown Line
Orange Line
Green Line
Purple Line
Pink Line

Merchandise Mart – 0.4 miles east
Brown Line
Purple Line

Grand – 0.2 miles south
Red Line

We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving the exhibit, including purses, are subject to inspection. Backpacks and duffle bags are not permitted in the exhibit. Patrons entering with such items will be required to check their bags at coat check.

Prohibited:

  • Any bag larger than an A4 piece of paper (8.5″ x 11″)
  • Paints and aerosols
  • Indelible markers
  • Weapons of any type
  • Food and/or beverage and of any type is not permitted in the gallery
  • Any item deemed by exhibit security or venue management to be inappropriate
  • Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted
  • Camping chairs
  • Tripods

Permissible:

  • Walkers, mobility scooters, and other mobility aids
  • Strollers
  • Cameras (still/video)
  • Certified service animals – For non-traditional service animals please contact the exhibition before your visit.

The Art of Banksy reserves the right to amend the above restrictions without notice. If you are unsure about an item you are bringing with you, please contact us at [email protected] for more information.

 

 

TICKET PRICES

FLEX TICKETS

  • VIP – $99.99
  • Premium – $59.99 
  • Basic – $54.99

OFF-PEAK TIMED TICKETS

  • Basic – $39.99

PEAK TIMED TICKETS

  • Basic – $49.99

PRIME TICKETS:

  • VIP (Prime) – $99.99
  • PREMIUM (Prime) – $74.99

CHILD TICKETS – $29.99 (CHILD ticket holders need to be accompanied by an adult 21+)

 

All tickets are subject to a $6.85 service fee on top of the above prices as per our terms and conditions.

Ticket prices are subject to change.

TICKET TIERS

VIP-FLEX Tickets perks

  • VIP Lounge access
  • Priority access & admission
  • Limited edition poster
  • VIP souvenir laminate

PREMIUM Tickets perks

  • Limited edition poster
  • Standard admission

BASIC Tickets perks

  • Standard admission

Child (6-16yrs) Tickets

  • Ages 6-16 (children 5 and under do not require a ticket)
  • Admission based on your adult tickets
  • Child tickets are not subject to change of date fees

The exhibit does have loud music and ear protection especially for children is advised. Earplugs are available at check-in.

 

TICKET TYPES

FLEX Ticket:

  • Greater arrival window (arrive up to 2 hours before and after your scheduled start time – subject to public opening hours)
  • Cheaper rescheduling fees ($4.99 per ticket instead of $9.99). **

TIMED Ticket:

  • Timed tickets have a strict arrival window of 20 mins before or after scheduled start time – subject to public opening hours).
  • Rescheduling fees are $9.99 per ticket.

** Change of Date requests for FLEX

Flex tickets purchased on or after 30th March 2021 may request a change of date at least 24 hrs prior to scheduled attendance and for a fee of $4.99 per ticket. We reserve the right not to process any late change of date requests as well as a charge for such late requests with a fee of up to $9.99 per ticket.

To request a change of date please do so HERE.

Change of Date requests for TIMED

Timed tickets purchased may request a change of date at least 24hrs prior to scheduled attendance and for a fee of $9.99 per ticket. We reserve the right not to process any late change of date requests as well as a charge for such late requests with a fee of up to $9.99 per ticket.

To request a change of date please do so HERE.

PEAK / OFF-PEAK / PRIME

This relates to pricing differences depending on the date and time selected.

Off-Peak is generally Monday through Friday mornings and early afternoon.

Peak is generally evenings and all-day Saturday & Sundays

Primetime slots are generally Saturday & Sunday mid-afternoon.

There are no refunds of tickets for this exhibit. Tickets are available for purchase online HERE and at our onsite box office. For more details please read our terms and conditions.

 

 

I BOUGHT MY TICKETS BUT...

If you have purchased tickets to The Art Of Banksy (Chicago or San Francisco) directly through our website, but have not yet received your tickets, you can use the “Ticket Resend” tool found HERE!

If the “Ticket Resend” tool was not able to find your order, your original order email may have a typo in it. Please contact the box office to have this rectified.

TAKE NOTE: Please check your spam/junk folder before contacting the box office.

To change your ticket dates, please click here. Subject to availability. Requests must be made at least 24 hours prior to your scheduled attendance time.

Please note a $9.99 per ticket fee will apply for a change of date request for Timed tickets and for FLEX and VIP tickets with a scheduled arrival time of fewer than 24 hours.

A fee of $4.99 will apply for change of date requests for FLEX and VIP tickets purchased on or after March 30th, 2021.

Last-minute change of date requests will not be honored except in exceptional circumstances.

The name on your tickets is for buyer & COVID tracing info only and thus there is no change of name required on tickets. Anyone who has access to the tickets can use them. The buyer is responsible for tracking COVID-19 information within their party.

Please contact us at [email protected] to upgrade your tickets prior to arrival. Unfortunately, we cannot downgrade tickets and we don’t know why you would want to!

Chicago Show Info

THE ART OF BANKSY HOLDS THE WORLD’S LARGEST COLLECTION OF PRIVATELY OWNED BANKSY ART.

This globally acclaimed showcase features original and authenticated works associated with, arguably, the most intriguing and talked-about artist in modern history. On display are prints, canvasses, screenprints, sculptures, unique works and limited-edition pieces mainly dated between the years 1997 to 2008, the period which resulted in Banksy’s most recognizable and well-known works.

The exhibit features iconic works such as ‘Girl and Balloon’, ‘Flower Thrower’ and ‘Rude Copper’ alongside some of Banksy’s lesser known masterpieces. Banksy is most infamous for his outdoor art which can be found in streets all around the world. Banksy’s indoor pieces – original and unique works on canvas, wood and paper – have been less exposed and are also on display at this exhibition.

THE ART OF BANKSY HAS WELCOMED OVER 750,000 VISITORS WORLDWIDE IN MELBOURNE, TEL AVIV, AUCKLAND, TORONTO, MIAMI, GOTHENBURG AND SYDNEY.

Banksy, whose identity remains a mystery is considered one of the world’s top political artists. In 2010, Time magazine selected the British artist for its list of the worlds’ 100 most influential people among the company of Barack Obama, Steve Jobs and Lady Gaga. Over the years, Banksy has carried out a considerable number of ‘pranks’. One of the biggest stories in the art world recently was Banksy having his “Girl with Balloon” painting go through the shredder just moments after the work was sold for nearly $1.4 million at auction.

Yes! The artworks on display at The Art of Banksy were certified and authenticated by Pest Control. The works were sold by Banksy to private collectors, and would normally never get to be seen by the public.

We are excited about sharing these works with Chicago!

While the exhibit is not authorized by Banksy, it features artworks he sold to private collectors. These works were certified and authenticated by Pest Control.

We are excited about sharing these works that would normally not be accessible to the public!

We would never remove Banksy’s public works – it was meant for the public, and belongs to the public. We believe public art should remain physically accessible to the public out in the wild. The works on display at our exhibit were sold by Banksy to private collectors, and would normally never get to be seen by the public.

We are excited about sharing these works with Chicago!

COVID-19

Safety is our number one priority for all guests attending The Art of Banksy in Chicago

To ensure your safety, and based on guidance from the CDC and other government agencies, our exhibition will operate with enhanced safety measures including:

  • Reduced capacity in line with CDPH guidelines, to ensure all guests have enough space to safely enjoy the experience
  • Temperature checks for staff and guests on arrival
  • Touchless hand sanitizing stations placed throughout the venue
  • Plexiglass barriers at all payment locations
  • Contactless payment encouraged throughout the venue
  • Face coverings required for all staff and guests
  • Floor markings throughout the venue to assist in social distancing
  • Enhanced, regular cleaning throughout the day on each floor
  • Contact tracing for all staff and guests

We will continue to closely monitor the situation daily, and adjust our safety measures accordingly, in readiness for our opening. Thanks for your patience and understanding during these challenging times. If you have any other questions, please contact [email protected]